Calculate the Return
on Investment (ROI)

Effective mobile self-service in the first 12 months

  • Reduce support costs: up to 30% call deflection
  • Improve CX: NPS +50 (independent client survey)
  • Lower Effort = Lower Churn 
  • 20% reduction of NFF & equipment swaps

Trusted by 70+ brands and 400 Million end-users

Results our clients accomplish on an ongoing basis

%

Problem Resolution Score (PRS)

%

Increase in Net Promoter Score (NPS)

%

Reduction in AHT & repeat calls

Improve customer experience, while reducing costs with optimized self-service content & tools

Smartphone guides & tools

Cut costs with effective tutorials, troubleshooters, one-click fixes & support tools for your customers & agents.

Interactive bill explanation tool

Answer customer questions online with interactive bill explanation, detailed cost break downs and interactive tours.

Full broadband support

Empower customers & agents with smart installation assistants, remote diagnostics & troubleshooting.

Software & App guides

Interactive, step-by-step guides for any software or app, optimized for any device or channel.

Cut costs with effective
self-service support

Qelp is the global leader in online self-service support for any product or service. We deliver:

  • Effective online support, consistent across all channels
  • Current & easy to use content, available on the official launch for every new product or service
  • The latest tools & technology to create, optimize and future-proof support
  • Smart tools & content to empower your agents

Contact Us

Let’s talk

Got any questions?

 Give us a call: +31 20 820 2240