Help your agents. At home & in contact centers
Replace physical device samples with virtual emulators
Switch from device to device in a click. Accelerate problem resolution. Reduce AHT.
Trusted by 70+ brands and 400 Million end-users
Empower your entire workforce with virtual emulators
Physical device sourcing is expensive, logistically difficult and slows down onboarding time.
Virtual emulators bring every device onto your agents’ desktop. From smartphones to any other consumer device, our digital replicas enable all possible resolution paths. Regardless of OS and network settings, our application:
Is instantly available to all agents
Reduces costs for device samples and logistics
Eliminates storing & maintenance costs of physical devices
Shortens onboarding & average handling time
Integrate seamlessly with existing customer service systems
Help your agents. At home & in contact centers
With more agents working from home, device sourcing is becoming a bigger challenge.
Virtual emulators provide a solution by bringing every physical device onto your agents’ screen. Enabling them to replicate the exact customer’s experience and accelerate problem resolution.
Replicate the exact on-device user experience and click paths
Switch from device to device in a click
Cover 70-95% of all problem scenarios
Flagship devices available ahead of the official launch
Available in all languages, OS versions, operator-specific and network settings
Get started for free
We’re happy to give you a quick product walk-through and showcase how leading global brands:
- Reduce physical samples costs
- Improve agent productivity
- Shorten onboarding time